Reference

Terms That Cover Your BigPari Account

These terms set out what you agree to when you open and use a BigPari account. Access and eligibility depend on your local law and the region you are in — read them before you start.

Applies to all account activitybKash, Nagad, Rocket coveredEligibility by local lawAccount wallet rules apply
BigPari Terms That Cover Your BigPari Account
TERMS QUERY PATHS

Reach Us About These Terms

If anything in these terms is unclear, or you need to raise a concern about your account under them, our support team is the right place to start. We handle terms-related queries through live chat, email, and your account message centre — pick whichever works for your situation.

Live Chat Open the chat icon from any page in your account. Available for account and terms queries during active support hours.
Email Support Send your terms or eligibility question to our support address listed in your account settings. We reply in order of receipt.
Account Message Centre Log into your BigPari account and use the message centre for a written record of any terms-related conversation with our team.
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

BigPari uses standard security practices to protect your account data. We do not share your personal details with third parties outside of payment processing — your bKash, Nagad, or Rocket number is used only to match and settle your transactions. You have the right to request a copy of the data we hold on your account, to ask us to correct inaccurate details, and to request account closure in writing through our support channels. We retain account records for the period required under applicable rules in the regions we serve.

Data You Control You can request a copy of your account data or ask us to correct it at any time by contacting support through the message centre in your account.
Payment Data Handling Your bKash, Nagad, and Rocket details are used only to process your transactions. We do not store full wallet credentials beyond what clearing requires.
Account Closure To close your account, submit a written request via the account message centre or email support. Closure is processed after any open transactions are settled.
Terms Change Notification When terms change, we send a notice to your registered account. Continuing to use your account after that notice means you accept the updated version.

Questions About These Terms

These are the questions we hear most often about how our terms work. If yours is not here, the account message centre is the fastest way to get a direct answer.

Yes. These terms cover all account activity including deposits and withdrawals via bKash, Nagad, and Rocket. Using any of those payment methods means you have accepted them.

If access is not permitted under your local law, you are not eligible to hold an account. It is your responsibility to check whether use of this service is lawful where you are.

No. Your account is personal and cannot be shared or transferred. Any activity through your account is your responsibility under these terms, regardless of who carried it out.

We send a notification to your registered account when terms are updated. Check your account message centre after any login if you want to review the current version at any time.

Contact support through the account message centre or email and ask for a data request. We will confirm what we hold and how to access or correct it.

Open a query through live chat or the account message centre with your transaction reference. Our team will check the record and respond with findings based on your account history.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.